Ross Systems Joins Top Private Label Industry Association

Membership in Private Label Manufacturers Association Enables Increased Focus on Solving the Unique Requirements of These Companies

Atlanta, September 14, 2004 — Ross Systems, Inc. ("Ross"), a software unit of chinadotcom corporation (NASDAQ: CHINA), is poised to support the unique needs of its private label manufacturing customers through membership in the industry-leading Private Label Manufacturers Association (PLMA). Whether a manufacturer specializing solely in private label brands or a producer of both private label and branded products, enterprise software from Ross helps to improve forecasting and planning, streamline manufacturing and ensure high levels of customer service.

PLMA is the international trade association devoted exclusively to the private label industry. As a member of the PLMA, Ross will support the organization's dedication to the promotion of private label brands worldwide. PLMA member companies include leading manufacturers of store brands, in addition to brokers and suppliers to the private label industry.

Ross private label manufacturer customer Berner Foods, Inc., a market-leading supplier of quality food products including processed cheese, natural cheese and soy beverages, knows first hand the specialized attention that Ross provides its customers.

"As a private label manufacturer contending with tight margins, the iRenaissance solution suite has been a key to our long-term success," said Troy Grove, director of business technology for Berner Foods. "Finding a trusted partner in Ross, we implemented iRenaissance for manufacturing operations, quality control, supplier management, financials and regulatory management."

The Ross iRenaissance solution was built on the company's expertise in serving process manufacturers faced with addressing specific needs such as quality control, regulatory compliance, food safety and profit-margin improvement. Ross customers span the food and beverage, life sciences, chemicals, metals and natural products industries and range from smaller, single-plant businesses to multinational corporations.

"The success that we enjoy at Ross is an echo of the success achieved by our customers," said Scot McLeod, vice president of marketing at Ross. "Through active participation in industry organizations such as PLMA, we will develop a deeper understanding of current and future requirements as we strive to become a more valuable partner for our customers."

Ross will be in attendance at "Store Brands 2025 Private Label Trade Show", PLMA's annual trade show to be held November 14-16, 2004 at Chicago's Rosemont Exhibition Center. The event serves as an opportunity to discuss with partners and peers, as well as retailers and wholesalers, issues facing the industry.

About Ross Systems

Ross Systems, Inc., a software unit of chinadotcom corporation (NASDAQ: CHINA), delivers innovative software solutions that help manufacturers worldwide fulfill their business growth objectives through increased operational efficiencies, improved profitability, strengthened customer relationships and streamlined regulatory compliance. Focused on the food and beverage, life sciences, chemicals, metals and natural products industries and implemented by more than 1,200 customer companies worldwide, the company's family of Internet-architected solutions is a comprehensive, modular suite that spans the enterprise, from manufacturing, financials and supply chain management to customer relationship management, performance management and regulatory compliance. For more information, visit

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