April 8th, 2026
CDC Unify B.V. is a Netherlands-based subsidiary of CDC Software LLC, focused on delivering high-quality services around the CDC Platform. From its office in Utrecht, CDC Unify B.V. supports customers across the region with specialized expertise in sales engineering, professional services, technical support, and implementation. Our mission is to help organizations realize the full value of the CDC Platform by combining deep product knowledge with practical, hands-on guidance throughout the entire customer lifecycle.
March 27th, 2024
Call center recording technology powered by VoIP software offers significant advantages for businesses across various industries, leading to happier customers.
October 20th, 2023
A call center or contact center is a great way to give consumers the support they have come to expect. But which one should you deploy?
September 19th, 2023
Providing a personalized customer experience is the key to success. That’s why more businesses are implementing the digital contact center.
August 29th, 2023
Are certain operational challenges impacting the customer experience? Here are 10 common call center challenges – and what to do about them.
