CDC Software Operations Remain Uninterrupted

To our valued customers: During these uncertain times, we wanted to reach out and let you know one thing that’s certain: CDC Software’s operations continue to remain uninterrupted. We understand your customer interaction, telephony and CRM integration needs have likely changed during this time. For many, connecting appropriately with customers has become even more important. As a remote workforce, CDC Software is committed to servicing you and meeting your growing needs as business continues

CEO Matthew Bieber’s Advice on Leadership Featured in CSM Magazine

Everything good takes time – and when it comes to perfecting your leadership skills, that’s more than true. But before you begin ticking off the days on your calendar, take a step back and ask yourself, “What does it mean to take on the role of a leader?” In Matt Bieber’s latest blog featured in CSM Magazine, he weighs in on the steps you should take when gearing up to be a standout leader –

CDC Software Integrates with Provider of Patient Access Technology, Radix Health, Inc.

CDC Software, a proven solution that links telephony systems, CRM systems and other mission-critical contact center data sources, has announced its partnership with Radix Health, Inc., a provider of cutting-edge patient access technologies that improve health care operations and enhance patient and provider experience. Radix Health’s software, DASH (Dynamic Appointment Schedule for Health Care) enables providers to streamline health care scheduling and create a better patient experience. It has resulted in reduced scheduling costs