When leading companies need to integrate their call center telephony platforms with their CRMs and other systems of record, they consistently turn to CDC Software. If customer experience matters to you, we can help – no matter what industry you’re in.

CDC’s technology integration solutions:

  • Increase brand loyalty and customer satisfaction by personalizing the service process
  • Are deployed in a fraction of the time needed for a custom coding project
  • Carry a substantially lower total cost of ownership than custom integrations
  • Work out of the box with leading CRM and telephony systems
  • Are flexible and scalable enough to account for future growth and technology changes
  • Can be implemented in the cloud, on-premise, or in a hybrid environment

CDC Software Clients – Sample List

Retail & Consumer Goods

  • Chico’s
  • PVH (owner of Calvin Klein, Tommy Hilfiger, IZOD, Arrow and Heritage brands)
  • The RealReal
  • Ready Flowers
  • Rent The Runway
  • Polar
  • Floor & Decor

Logistics

  • DHL

BPO

  • Conduit Global
  • Convergys

Software

  • FreshBooks
  • KBH Business Management Systems

Banking & Finance

  • Ziegler
  • eMerchantPay
  • Yapstone
  • Vend

Consulting & Professional Services

  • Grant Thornton

Travel

  • La Compagnie Des Vacances

Government

  • FCC

Nonprofit

  • The Salvation Army