CDC Software lets you easily connect your telephony system with your CRM or ticketing solution with zero custom code required.
Our powerful CTI solution connects more than 50 leading contact center systems, with more being added every week.
Telephony
Avaya IP Office™ Platform
Avaya IP Office™ Contact Center
Avaya Contact Center Select
Avaya Aura Contact Center (AACC)
Avaya Aura Communication Manager (AACM)
Avaya Contact Recorder
Avaya Call Management System (CMS) – H
Avaya Call Management System (CMS) – R
Avaya Content Store
Cisco Unified Contact Center Enterprise (UCCE)
Cisco Unified Communications Manager (CUCM)
Unified Contact Center Express (UCCX)
Mitel Open Integration Gateway (OIG)
Mitel 450/500
Mitel MiCloud Connect
Mitel MiVoice Connect
Genesys Cloud
Genesys Pure Connect
Vonage Business Cloud
Vonage Enterprise
Microsoft Teams
Siemens
3CX
Amazon Connect
Alcatel CSTA
Broadsoft
Zoom
Asterisk A
Asterisk B
QueueMetrics
TelePo
DialPad
Allworx
Switchvox
RingCentral
CRM
Zendesk
Zendesk Sell
Freshdesk
Freshsales
HappyFox
Freshworks CRM
MuleSoft
Freshservice
Radix
Call Recording Connectors
SmartLogger
Vonage
CallCabinet
Oaisys
Calabrio
Nice
MediaSense
Zoom
RecordX
Verint
SIP Print
MiaRec
Mitel MiVoice
Avaya Voicemail Pro
Xima
Communication Channel Connectors
Azure Queues
Azure Service Bus
ActiveMQ
HTTP/HTTPS
SSH
WCF
CDC Platform Connectors
Utility Services
EventRecorder
Job Processor
Licensing
Event Translator
Metrics
Logging
Data Connectors
SQL Server
ActiveDirectory
Azure Storage
Files
DataCache
Custom Connectors
Azure Datalake
Agent Dashboard
Misc Others
