CDC Software lets you easily connect your telephony system with your CRM or ticketing solution with zero custom code required.

Our powerful CTI solution connects more than 50 leading contact center systems, with more being added every week.

Telephony

Avaya IP Office™ Platform

Avaya IP Office™ Contact Center

Avaya Contact Center Select

Avaya Aura Contact Center (AACC)

Avaya Aura Communication Manager (AACM)

Avaya Contact Recorder

Avaya Call Management System (CMS) – H

Avaya Call Management System (CMS) – R

Avaya Content Store

Cisco

Cisco Unified Contact Center Enterprise (UCCE)

Cisco

Cisco Unified Communications Manager (CUCM)

Cisco

Unified Contact Center Express (UCCX)

Mitel Open Integration Gateway (OIG)

Mitel 450/500

Mitel MiCloud Connect

Mitel MiVoice Connect

Genesys

Genesys Cloud

Genesys

Genesys Pure Connect

Vonage Business Cloud

Vonage Enterprise

Microsoft Teams

Siemens

3CX

Amazon Connect

Amazon Connect

Alcatel

Alcatel CSTA

BroadSoft

Broadsoft

Zoom

Asterisk A

Asterisk B

QueueMetrics

TelePo

DialPad

Allworx

Integrate Digium Switchvox and Salesforce

Switchvox

RingCentral

CRM

Zendesk

Zendesk Sell

Freshdesk

Freshdesk

FreshSales

Freshsales

Happy Fox

HappyFox

Freshworks CRM

MuleSoft

FreshService

Freshservice

Radix

Call Recording Connectors

SmartLogger

Vonage

CallCabinet

Oaisys

Calabrio

Nice

MediaSense

Zoom

RecordX

RecordX

Verint

Verint

SIP Print

SIP Print

MiaRec

Mitel MiVoice

Avaya Voicemail Pro

Xima

Communication Channel Connectors

Azure Queues

Azure Service Bus

ActiveMQ

HTTP/HTTPS

Email

SSH

WCF

CDC Platform Connectors

Utility Services

EventRecorder

Job Processor

Licensing

Event Translator

Metrics

Logging

Data Connectors

SQL Server

ActiveDirectory

Azure Storage

Files

DataCache

Custom Connectors

Azure Datalake

Agent Dashboard

Misc Others