CDC Software LLC has designed and developed an innovative software solution which automates a typical custom Computer Telephony Integration (CTI), thereby greatly reducing time and effort required to implement solutions for customers.
The CDC platform is a highly configurable integration solution supporting major telephony and Customer Relationship Management (CRM) providers. The software is designed to “tie” phone calls placed by customers with all data known about that customer by the business, and then to deliver that customer data to the contact center agent answering the customer’s call.
All of this is done in real time, as the agent greets the caller. The software is provided as a service (SaaS) and can be installed in the cloud or on premise. Professional services are also provided to support the software.
Values form the foundation for CDC Software’s culture. Every employee is welcomed to our team with the expectations that you will live these core values, as part of your everyday role with CDC Software.
These core values include:
- Respect for People
Although we are an early stage company, building a competitive, sustainable, and dynamic culture from the beginning, is extremely critical to our mutual success.