CDC Software, a global enterprise software provider of on-premise and cloud deployments, continues its growth with the addition of Aaron Proch.
Proch, who serves as an IT administrator, is responsible for evaluating operational efficiency of various IT systems, as well as software installation and troubleshooting. He also provides technical assistance for internal employees and end-users.
“The IT field is forever growing,” said Matthew Bieber, CEO of CDC Software. “Aaron’s eagerness to stay up-to-date with the constantly changing technology trends makes him a key part of our team. His experience will support CDC Software’s mission to provide clients with cutting-edge, real-time integrations so that they can provide unparalleled customer experience.”
Proch joins CDC Software from Strategic Software Solutions in Swiftwater, Pennsylvania where he served as a commercial operations ITS business analyst. Prior to that, he held several technical positions at C3i. Proch has a Bachelor of Science degree in information technology from Keystone College.
About CDC Software
CDC Software’s SaaS integration solutions empower companies to quickly and cost-efficiently integrate their telephony, CRM, and other mission-critical contact center systems, giving contact center agents the information they need to delight customers on every call. CDC solutions create real-time integrations with a lower total cost of ownership and much quicker time to market than a custom integration project, and can be implemented in a cloud, premise, or hybrid environment. Clients of all sizes use CDC solutions every day to provide a better customer experience.