North Vancouver, BC, June 30, 1999
Leading provider of e-customer relationship management (eCRM) solutions revises name to better reflect business focus
— Pivotal Corporation, a leading developer of mid-enterprise e-customer relationship management solutions for the Microsoft® BackOffice® and Internet platforms, today announced that the company has officially changed its name to Pivotal Corporation. Finalized on June 18, the name change reflects the company’s expanded product and service focus.
"Pivotal is no longer exclusively a supplier of CRM software products but rather a provider of solutions that merge CRM and e–business to unify the activities and transactions of employees, business partners, and customers over the Internet," said Norm Francis, president and CEO of Pivotal. "Our e–business vision includes software, professional services, content, hosted application services and the integration of online services, and our name change is a more accurate reflection of this vision."
Pivotal Corporation is a global supplier of 360° eBusiness Relationship Management solutions that enable organizations to increase revenue by enhancing relationships with customers and business partners and conducting personalized online commerce. Pivotal's eBRM solutions fuse eCommerce, customer relationship management and business portals to automate sales, marketing, and customer service relationships between employees, business partners and customers over the Internet and corporate networks.
Pivotal's international distribution channel consists of direct salespeople, certified value-added resellers, systems integrators, technology partners and distributors. The company has more than 600 customers worldwide with more than 65,000 licensed users. Customers include Yahoo, Excite@Home, BottomLine Technologies, Micrografx, Hewlett-Packard Co., UNOCAL, Inc., Kimberly-Clark Corporation, Intel Corporation, Siemens Electric Ltd., USG Corporation, Lucent Technologies, Holophane Corporation, The Principal Financial Group and Sun Healthcare Group.
This release contains certain forward-looking statements that involve a number of known and unknown risks, uncertainties and other factors that may cause actual results of events to differ materially from those anticipated in our forward-looking statements. Factors that could cause actual results to differ materially include: rapid technological changes in the industry; volatility in the market price of the company's common stock; the company's ability to successfully manage its growth; the ability to maintain and grow successful third party relationships, to improve current products and develop new products, to adequately protect the company's proprietary rights, and other factors as described in the company's SEC filings. Although we believe that the expectations reflected in our forward-looking statements are reasonable, individual results may vary, and we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements.