At Ross ERP, we are committed to meeting our customers’ needs.
Over the last twenty years, our products and services have enabled our customers to grow organically, through mergers and acquisitions, and by geographical expansion. With our investment in delivering future-proof software, our customers have successfully made fundamental changes in their businesses, complied with ever more stringent regulatory mandates, and even thrived in downturned economies.
Our vision is to provide innovative solutions to companies that will help them more clearly see their path to growth and profitability, and help the individuals within these companies focus on their core competencies and do their jobs better.
Our Customers Help Shape The Future.
Our customers are one of our most valuable sources for new functionality and innovation. Through participation in our executive user committee, special interest groups, and user conferences, our valued customers help us shape the future of Ross Enterprise and subsequently, their own organizations.
Executive User Committee
Ross customers elect an Executive User Committee (EUC) that consists of eight of their peers who chose to represent them. This customer board is the voice of the customer. The EUC meets with Ross Enterprise team on a quarterly basis and directly influences the Ross ERP product road map. The R&D team often integrates customer visions into our products so that our customers can enhance their businesses.
Special Interest Groups
Our customers run regional and national special interest groups. that meet on annual basis to share ideas and network.
- Annual SIG User Conference
- Midwest Area User Group (MARUG)
- Pittsburgh User Group (PUG)
- Boston User Group (BUG)
- Washington User Group (WUG)
Our Customers Are Rock Stars
Enjoy the Ross Star Video from a recent user conference. User conferences are more than a networking and educational opportunity!