Roundtable Discussion: The Future of CRM - Full Version

June 15, 2011
Taken from the recent CDC Software Roundtable discussion chaired by Moira Clark from the Henley Business School, the motion of ‘The Future of CRM’ is discussed. Joined by UK business leaders and Industry experts, the debate around how to keep your customers happy and whether or not we can reach a CRM Nirvana takes place.
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