An Overview of CDC Respond

November 8, 2011

Gain powerful insights into your customer response and feedback data with CDC Respond’s market-leading Enterprise Feedback Management (EFM) solution, and turn customer complaints into opportunities.

CDC Respond lets you glean true value from customer complaints and feedback by providing a purpose-built customer feedback solution to capture and act upon customer feedback at the point of interaction. Built on industry standard Microsoft® technologies, CDC Respond makes it easy to work with a consolidated enterprise view of customer feedback and identify, isolate and address the root causes of complaints.

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