Travelling sales and service employees present you, the IT team, with a challenge. On one hand, these workers are the interface to valuable customers and must be empowered to capture customer feedback. Traditionally though, they are the most likely to become frustrated with the customer relationship management solution they are using and struggle to maintain corporate standards of data capture. You need to deliver 100% CRM functionality to employees while ensuring convenient data and application synchronization – without requiring employees to return to the office. In this paper, we will discuss how CDC Pivotal CRM addresses these important challenges.
Learn how CDC Pivotal CRM addresses the three most common mobile CRM scenarios:
- Mobile employees working from a home office over broadband
- Travelling employees connecting via wireless device
- Totally disconnected employees, away from wireless or broadband connection
Mobility is the new norm in business reality. Learn how to support your mobile teams starting today.