Respond EFM in Manufacturing Solution Sheet

April 15, 2011

Keeping customers happy is key to a manufacturer's long term profitability and requires a proactive approach to customer satisfaction by identifying and resolving issues before they result in lost business.
However, as a manufacturer you seldom have a direct relationship with the end consumer of your products.

Read the solution sheet to learn more about how Respond EFM can provide a platform for consistently capturing and learning from your end-customer feedback with features that include:

  • Configurable user-interface
  • Process-driven workflow
  • Configurable workflows and processes
  • Reports and charts
  • Built-in search
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