Micro Focus

March 27, 2011

“We needed to create a single, unified database of customer information to underpin all our business functions. We knew that this approach would enable us to take the new applications infrastructure beyond pure CRM and place us in the strongest possible position to not only extend the use of the new system beyond marketing, sales and service, but, more importantly to enable Micro Focus to become a truly customer-focused organization,” says Sanjeev Garg, Director of Worldwide Business Systems at Micro Focus.

Read the case study to learn more about how this innovative high tech. firm takes advantage of CDC Pivotal CRM’s flexibility to closely map the CRM solution to the way it does business across several departments.

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