Industry-Specific Applications Leverage Information in the iRenaissance ERP, Supply Chain and Customer Management Systems to Deliver Out-of-the-Box Business Analytics
Atlanta, May 10, 2005 — Ross Systems ("Ross"), a leading global provider of enterprise software solutions and a subsidiary of CDC Corporation (NASDAQ: CHINA), today announced the launch of Sales Analytics, the first application in its next-generation Enterprise Performance Management (EPM) suite. The iRenaissance EPM suite builds upon prior analytics solutions from Ross to deliver out-of-the-box dashboard applications designed for the process manufacturing industries. The iRenaissance Sales Analytics application enables process manufacturers to monitor and adjust sales and customer service performance using timely and actionable information from the Ross ERP, Supply Chain and Customer Management systems.
According to an AMR Research study by Jacqueline Coolidge titled EPM Spending 2004-2005, December 2004, "EPM spending is driven by a need to support core business processes, including setting objectives, measuring performance against targets, and reacting to changing business conditions."
With iRenaissance EPM, customers can better meet business goals by closely monitoring product profitability, reducing inventory, streamlining production, improving on-time delivery performance, minimizing stock-outs and increasing sales for targeted products.
"The new iRenaissance EPM application delivers benefits not possible with the generic business intelligence tools we've been using," said John Shaw, director of IT for Litehouse Foods, a manufacturer of more than 600 salad dressings, sauces, dips, herbs and marinades that are sold in grocery stores and restaurants across the U.S. "Business Intelligence (BI) tools require significant additional investments to define and build our business functionality. With iRenaissance Sales Analytics, a complete application, we saw immediate results."
Within two weeks, Litehouse Foods reduced sales data analysis from days to minutes and began tracking the actual margins based on individual products, customers and sales people to better understand trends in their business and act on them in real-time. The Sales Analytics application places relevant sales and customer service information, in the hands of an organization's management team, in an easy-to-use actionable format.
Key benefits of Sales Analytics include:
- Enhanced Visibility: The sales analytics application offers more than 30 user-customizable, visual dashboards. With the ability to zoom in and drill-down on sales and customer service data, organizations can accurately analyze the profitability of products and customers to expose the effects of changes in price, cost, volume, service levels and order rates. Measuring these and other key performance indicators, companies can optimize their balance between cost, price and customer service to maintain a competitive edge in their markets.
- Improved Functionality: With multi-dimensional analysis, Sales Analytics offers customized views in each dashboard enabling users to analyze data based on relevant criteria. For example, analysis can be narrowed down to a specific customer, timeframe and product, allowing linked views of products purchased by that customer during a specified timeframe. Additionally, decision-makers have the ability to save and repeat custom reports and personal alerts.
- Better, Faster Decision-Making: Sophisticated pre-built reports give companies a complete view of customer and sales data within seconds, allowing organizations to see trends in sales, profitability and service levels as they occur. Armed with more timely and accurate information, manufacturers can make better decisions and take corrective actions more quickly. In addition, when actual results exceed acceptable thresholds, users can be notified immediately in order to proactively find and address the root cause.
"We are long past the days when manufacturers used software development tools to build their general ledger and other core enterprise systems," said Eric Musser, CTO for Ross Systems. "Today, these companies no longer need to use BI tools to build their analytics systems either. Generalized business intelligence tools are slow to implement, costly to maintain and often fall short of addressing the critical needs in process manufacturing. Ross' industry-specific, EPM applications can be fully deployed in a matter of days to help process manufacturers rapidly and cost-effectively attain their profitability and customer service goals."
For additional information regarding the AMR Research study, please visit
About Ross Systems
Ross Systems, Inc., a software unit of CDC Corporation (NASDAQ: CHINA), delivers innovative software solutions that help manufacturers worldwide fulfill their business growth objectives through increased operational efficiencies, improved profitability, strengthened customer relationships and streamlined regulatory compliance. Focused on the food and beverage, life sciences, chemicals, metals and natural products industries and implemented by more than 1,200 customer companies worldwide, the company's family of Internet-architected solutions is a comprehensive, modular suite that spans the enterprise, from manufacturing, financials and supply chain management to customer relationship management, performance management and regulatory compliance. For more information, visit www.rossinc.com.
About CDC Corporation
CDC Corporation (NASDAQ: CHINA) is focused on enterprise software, business services, mobile applications and internet media. The company has approximately 1,800 employees with operations in 14 countries.
For more information about CDC Corporation, please visit the website www.cdccorporation.net
This press release includes "forward-looking statements" within the meaning of the United States Private Securities Litigation Reform Act of 1995, and includes statements relating to the ability of Ross to address the needs of its customers and the ability of the iRenaissance Enterprise Performance Management (EPM) suite to monitor product profitability, reduce inventory, streamline production, improve on-time delivery performance, minimize stock-outs, increase sales for targeted products, allow customers and sales people to better understand trends in their business and act on them in real time, optimize their balance between cost, price and customer service, make better decisions, and take corrective actions more quickly. These statements are based on management's current expectations and are subject to risks and uncertainties and changes in circumstances. There are important factors that could cause actual results to differ materially from those anticipated in the forward looking statements including, among others: the conditions of the manufacturing market; the continued ability of Ross' solutions to address manufacturing-specific requirements; demand for and market acceptance of new and existing enterprise software and services and the positioning of Ross' solutions in the manufacturing industries including food and beverage, life sciences, chemicals, metals and natural products, the need to develop, integrate and deploy the EPM suite to meet a customer's requirements, the possibility of development or deployment difficulties or delays, the dependence on customer satisfaction with the EPM suite, continued commitment to the deployment of the EPM suite, and the ability of staff to extract information and customer preferences from custom reports generated with the EPM suite. Further information on risks or other factors that could cause results to differ are detailed in filings or submissions with the United States Securities and Exchange Commission made by our parent, CDC Corporation (formerly, chinadotcom corporation), including its Annual Report for the year ended December 31, 2003 on Form 20-F/A filed on July 8, 2004. All forward-looking statements included in this press release are based upon information available to management as of the date of the press release, and you are cautioned not to place undue reliance on any forward looking statements which speak only as of the date of this press release. The company assumes no obligation to update or alter the forward looking statements whether as a result of new information, future events or otherwise.
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