Pivotal and Intel Sign Agreement To Target Global 2000 Companies

Global agreement includes joint marketing, sales and development initiatives

Vancouver, BC, August 29, 2001 — Pivotal Corporation (Nasdaq NM: PVTL; TSE: PVT) today announced the signing of a multi-year, global business development initiative with Intel. The companies are joining forces to deliver the Pivotal Demand Chain Management solution suite on Microsoft .NET Enterprise Servers combined with Intel Solution Services to Global 2000 companies. This agreement includes joint sales, marketing, service and product development initiatives.

“The collaboration between Intel and Pivotal will bring the Pivotal Demand Chain Management solution suite to market on the highest performing and most cost-effective computing platform available,” said Deborah Conrad, vice president and general manager, Intel Solutions Market Development Group. “With this agreement, Pivotal and Intel are addressing the needs of enterprises operating in a complex technology environment by providing a highly configured joint solution.”

Joint Pivotal-Intel customers will have the unique opportunity to have their specific technology environments replicated to test and optimize the performance of the Pivotal solution suite on the Intel Architecture and Microsoft .NET Enterprise Servers. Each customer’s existing IT infrastructure including firewalls, legacy systems and satellite locations, will be simulated at one of the many Intel Solution Centers around the world. Intel will create real-world conditions, such as increased user activity, to stress-test the system prior to deployment. This proven testing methodology mitigates the risk for customers and ensures fast business results by enabling Pivotal and Intel to design the optimal configuration for rapid deployment, seamless integration with legacy systems and superior scalability.

Farm Credit Services of America, Omaha, the largest farm credit association in North America, is a joint Pivotal-Intel customer. According to Jim Greufe, CRM implementation director, Farm Credit Services of America, “Pivotal and Intel have provided Farm Credit Services of America with the proven expertise and technology guidance to optimize our current technology infrastructure to take full advantage of our Pivotal solution suite. This cost-effective strategy ensures that our technology foundation and Pivotal solution suite is configured to deliver business-critical performance. Essentially, Pivotal and Intel are putting our technology infrastructure and demand chain management solution on Microsoft .NET Enterprise Servers to the test before our customers, partners and employees do.”

Pivotal is also working with Intel Solution Services on technology initiatives that will take advantage of the latest Intel Architecture features on processors such as the IntelÒ PentiumÒ 4 and IntelÒ ItaniumÔ. The companies are working together to provide customers with advances in demand chain management, such as networking and processing advancements.

According to Charles Stevens, executive vice president, Enterprise Partners Group, Microsoft, “The Pivotal-Intel agreement demonstrates a clear commitment to customer success and business performance. Through the unique combination of Pivotal’s demand chain management applications running on the Microsoft’s family of .NET Enterprise Servers, and Intel’s infrastructure expertise, customers will benefit from greater speed, scalability and business agility.”

According to Kirk Herrington, CTO and executive vice president, product development, Pivotal, “Pivotal and Intel are empowering companies with business-impacting strategies that deliver faster technology deployments, higher reliability, and better performance than alternative enterprise applications. Pivotal is leveraging Intel’s Fortune 500 technology expertise to expand our market opportunity and deliver solutions that are optimized to meet the unique technology requirements of every customer.”

Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain management solutions that deliver personalized customer experiences across every touch point in real-time. The Pivotal Demand Chain Management solution suite unifies Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit the newest industry standards.

Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal’s worldwide customer base includes more than 1300 organizations including, CIBC World Markets, Goldman Sachs, HarperCollins Publishers, Hewlett-Packard, Hitachi Telecom Inc., Intrawest Corporation, Kikkoman Corporation, RBC Dain Rauscher Wessels, Southern Company, United Business Media, Vivendi, and Ziff Davis Media Inc.

Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com.
This release contains certain forward-looking statements that involve a number of known and unknown risks, uncertainties and other factors that may cause actual results of events to differ materially from those anticipated in our forward-looking statements. Factors that could cause actual results to differ materially include: rapid technological changes in the industry; volatility in the market price of the company's common stock; the company's ability to successfully manage its growth; the ability to maintain and grow successful third party relationships, to improve current products and develop new products, to adequately protect the company's proprietary rights, and other factors as described in the company's SEC filings. Although we believe that the expectations reflected in our forward-looking statements are reasonable, individual results may vary, and we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements. Leslie Castellani
Pivotal Corporation
Tel: 604/699-8151
Email: lcastellani@pivotal.com