Pivotal Launches Wireless Solution for Demand Chain Networks using GoAmerica Platform

Integration of enterprise software capabilities and wireless digital services enable mobile demand chain management

Los Angeles, CA, November 1, 2000 — Pivotal Corporation (Nasdaq NM: PVTL; TSE: PVT) today announced that the company has joined forces with GoAmerica to expand Pivotal Anywhere, the industry's first wireless solution for demand chain networks. The alliance will provide Pivotal Anywhere wireless access through all major devices and networks. Pivotal Anywhere is an XML-based mobile solution that allows companies to conduct business at the "speed of opportunity." The solution plays a key role in successful demand chain management because it allows seamless interaction between corporate employees, business partners, and customers.

The announcement was made today at the DCI eCustomer Conference & Exposition in Los Angeles where Pivotal and GoAmerica are presenting their joint solution (booth #900).

Through its alliance with GoAmerica, a leading provider of wireless data and Internet services, Pivotal will offer companies wireless access to corporate and customer data. GoAmerica's Go.Web platform intelligently compresses, encrypts and reformats data, optimizing it for viewing on a variety of wireless devices, such as PDAs, handheld devices and notebook computers. Go.Web enables wireless access to corporate information such as email, contact information, customer profiles, calendars and tasks.

Pivotal Anywhere is available through major devices including RIM Blackberry 950 and 957; Palm III & V with Minstrel Modem, Mitsubishi T250 WAP Phone; and Motorola Startac Smart WAP phone.

"GoAmerica's Go.Web platform has emerged as the standard in wireless communication. By combining Pivotal's wireless demand chain network solution with the Go.Web platform, we will empower demand-side employees to respond to customers and capitalize quickly on revenue opportunities," said Norm Francis, president and CEO, Pivotal. "Pivotal Anywhere enables marketing, sales, support and service employees to make mission critical decisions with speed and intelligence. Industry-leading companies are embarking on strategies to put wireless devices in the hands of all employees that have a stake in revenue generation and customer success with the goal of creating a seamless business network."

According to Joe Korb, executive vice president and director of GoAmerica, "Wireless access to customer information is essential in today's competitive marketplace. By integrating with Go.Web, Pivotal is providing a powerful demand chain network solution for the mobile enterprise that allows timely response to demand-driven opportunities across the organization."

Pivotal's alliance with GoAmerica follows closely on the heels of last week's announcement of the Microsoft-GoAmerica alliance. Pivotal will leverage the combined benefits of Microsoft's Mobile Information Server and GoAmerica's Go.Web service. Mobile Information Server is the platform for extending .NET enterprise applications, enterprise data and Intranet content into the realm of the mobile user. It brings the power of the corporate Intranet to the latest generation of wireless phones so users can securely access corporate data through mobile devices.
Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain networks that deliver personalized customer experiences across every touch point in real-time. These networks unify Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit Microsoft platform standards.

Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base includes more than 1,000 organizations in traditional, commercial and public market sectors and the new digital economy, including KPMG, Intrawest Corporation, Emerson Electric, US Filter, Ericsson, Nissan Motor Corp., HarperCollins Publishers, Qiagen Inc., Deutsche Bank, Trader.com, Southern Company, Lucent Technologies, Inc., NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.

Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com.

This release contains certain forward-looking statements that involve a number of known and unknown risks, uncertainties and other factors that may cause actual results or events to differ materially from those anticipated in our forward-looking statements. Factors that could cause actual results to differ materially include: rapid technological changes in the industry; volatility in the market price of the company's common stock; the company's ability to successfully manage its growth; the ability to maintain and grow successful third party relationships, to improve current products and develop new products, to adequately protect the company's proprietary rights, and other factors as described in the company's SEC filings. Although we believe that the expectations reflected in our forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401
Email: jvoci@pivotal.com