Pivotal Selected as "Hottest Company" for Third Year in a Row

Pivotal receives top honors from start magazine for excellence in delivering Microsoft-based solutions for the manufacturing industry

Seattle, WA, July 18, 2000 — Pivotal Corporation (Nasdaq: PVTL) today announced that the company was recently named one of the "Hottest Companies of 2000" by start magazine, the only magazine dedicated to educating manufacturing and engineering executives about the business of technology. The 24 winners of this year's award are featured in the July issue of the magazine.

According to Peggy Smedley, editorial director, start, "This year's entries were all very impressive and the selection process was a difficult one. The twenty-four companies honored this year have shown that they are rapidly raising the technological bar while, at the same time, creating a stable and deliverable mix of products to the manufacturing community."

This year, the start editorial staff reviewed nearly 200 entries and chose to recognize 24 companies that clearly demonstrated outstanding achievements in delivering technology solutions to the manufacturing industry. Judging criteria included each company's focus on continuous improvement and overall product excellence. Special attention was also given to a company's breadth of software/hardware design, continuous family of products and portfolio of solutions, ease of connectivity, quick adaptability, and financial health.

According to Norm Francis, president and CEO of Pivotal, "We are pleased to be included in the elite group of technology companies that have made significant impact in the digital revolution of the manufacturing industry. Our eBusiness solutions-Pivotal ePower 2000, Pivotal eRelationship 2000 and Pivotal eSelling 2000 which have already set new industry standards for scalability, reliability and cost-effectiveness-will enable manufacturing companies to fully realize their business potentials by transforming them into clicks-and-mortars powerhouses."

Other recent achievements for Pivotal include two prestigious Microsoft Industry Solutions Awards for technology excellence and the "Gold Best-in-Class" award at the First Annual Users Choice Awards. Recently, the company was named an "eBusiness Winner" by Upside Magazine while its flagship product, Pivotal eRelationship 2000, was named one of the "Top 15 Software for 2000" by ISM.

For more information on the "Hottest Companies of 2000" Award from start magazine, visit http://www.startmag.com/v4n7/v4n7049.htm.
Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain networks that deliver personalized customer experiences across every touch point in real-time. These networks unify Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit Microsoft platform standards.

Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base includes more than 1,000 organizations in traditional, commercial and public market sectors and the new digital economy, including KPMG, Intrawest Corporation, Emerson Electric, US Filter, Ericsson, Nissan Motor Corp., HarperCollins Publishers, Qiagen Inc., Deutsche Bank, Trader.com, Southern Company, Lucent Technologies, Inc., NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.

Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com.
Statements made in this press release and materials about our future results, levels of activity performance, goals or achievements or other future events constitute forward-looking statements. These statements involve known and unknown risks, uncertainties and other factors that may cause actual results or events to differ materially from those anticipated in our forward looking statements. Although we believe that the expectations reflected in our forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements. Jacqueline Voci
Tel: 425.897.6992
Fax: 425.897.8401
Email: jvoci@pivotal.com