CDC Software, a global enterprise software provider of on-premise and cloud deployments, continues its growth with the addition of Jeff Haskell to its team.
Haskell, who serves as a senior IT administrator, provides technical assistance for internal employees and end-users by answering questions or troubleshooting issues, and documenting interactions and recommended improvements.
“We couldn’t be more pleased with the addition of Jeff to our growing team,” said Matthew Bieber, CEO of CDC Software. “Jeff’s vast skill set will be well used internally as well as externally – and we are looking forward to leaning on him to help CDC Software continue to deliver an unparalleled product that enables users to provide an unmatched customer experience.”
Haskell joins CDC Software from Range Resources in Williamsport, Pennsylvania where he served as a PC support technician. He has also contributed as a PC operations specialist and desktop services technician at Good Shepherd Rehabilitation Network and Knowledge Universe.
About CDC Software
CDC Software is a SaaS integration solution that empowers companies to quickly and cost-efficiently integrate their telephony, CRM, and other mission-critical contact center systems to provide contact center agents with complete customer data – including name, location and history – before they even say hello. Highly configurable and supporting all major telephony providers, the platform creates real-time, events-based links – and can be implemented in a cloud, premise, or hybrid environment. Clients of all sizes use CDC Software every day to provide a more productive and more satisfying customer experience.