Professional Services

SCM Services that improves your return on investment

We are driven by a single goal: to ensure your Supply Chain Management (SCM) solution delivers exceptional business value. We offer a comprehensive range of supply chain management services to accelerate and increase the return on your supply chain management (SCM) investment, while reducing risk and cost of ownership.

Our variety of services includes:

Implementation Services

Meet your business objectives and accelerate return on investment with complete pre-packaged and custom implementation services designed to help you realize the full potential of your SCM solution with speed and efficiency. We also offer the QuickStart Implementation Service for rapid upfront returns with the flexibility to extend and enhance your solution at your own pace.

Customized Training

Enjoy training courses aligned to your specific company objectives, industry terminology, and business processes. We work with you to understand your organization's requirements and deliver training tailored to fit your needs. We can help your instructors get the knowledge and skills they need to deliver effective training to your end users.

Technical Account Management

Our senior technical resources provide ongoing guidance and recommendations to ensure CDC SCM applications and the technology infrastructure on which they are built are working up to their full potential.

Performance Health Check Services

Meet the performance, stability, and reliability standards your users demand. We can provide complete diagnostic analysis and optimization services to enhance or stabilize your system.

Application Management Services

Outsource the administration and customization of your SCM solutions to a dedicated team of specialists. We can maintain and administer your on-site CDC SCM solutions efficiently and cost-effectively over their lifetime.

Upgrade Services

Keep up with CDC SCM platform enhancements and applications to ensure you're capitalizing on our latest innovations. We bring you the people, best practices, and technology that protect and optimize your SCM investment and smooth upgrade transitions.