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CRM Services
Astute business leaders know that selecting the right CRM system is only part of the equation for CRM success. With CDC Software Professional Services, you get more than pre- and post-implementation support. We help you fit CRM into your business processes and technology environment, ensure your users are able to use the system effectively, and continue to assess and enhance your system over time—which means you can count on getting the full value from your CRM.
CDC Software offers a range of Pivotal CRM services designed to get your system up and running, to train your users and administrators, and to support your ongoing success. From helping large IT teams become technically self-sufficient to taking on the full hosting and management of your CRM system, we offer a continuum of services that fit your precise needs.
A Comprehensive Continuum of Services to Ensure Your Success
As the world's most flexible software company, we've created our service offerings by drawing on extensive customer experience across diverse industries to identify CRM best practices and processes. As a result, you can trust Pivotal CRM experts at CDC Software to guide you through the phases of an implementation and to help you make the right decisions about ongoing performance.
Get the precise kind and level of assistance you need, whenever you need it. We offer a variety of services—custom or packaged—for predictable, cost-effective implementations and dedicated assistance throughout the life of your CRM use.
Entrust the ongoing management of your CRM applications to us. We'll ensure your systems are available and secure, while you focus on the business functions that create your unique competitive edge.
Ensure the highest levels of user adoption with a broad range of training options. Choose from standard Web-based or instructor-led training, or customize training to produce the results you need.
Enjoy access to expert support professionals and online resources to answer your technical queries accurately and reliably—from anywhere in the world. We're dedicated to ensuring your success.