Respond Group Limited was originally founded in 1991 and acquired by CDC Software in 2007. Respond Enterprise Feedback management software enables operational efficiency, regulatory compliance and increased customer advocacy. Over 100 organizations use Respond to better manage their customer feedback and improve customer relationships.
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Product Update
Since the acquisition, CDC Software has incorporated the solution into its product portfolio as CDC Respond EFM. Built on the Microsoft.NET Framework, Respond EFM is the solution of choice for organizations looking to create tailored solutions to fully capture and take action on customer feedback across single or multiple touch points. Respond is user-friendly, scalable, configurable and low risk.
Learn more about CDC Respond EFM
Information for Customers and Partners
CDC Software continues to sell and Support CDC Respond EFM. Our online support services are available 24 hours a day to customers and partners with current support contracts.
Support for CDC Respond EFM
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