Our online support services are available to customers and partners with current support contracts. You can submit service requests online and track their progress, escalate issues to live technical support specialists, and access information in the Customer Web and Customer Portal.
Support Login:
Technical Support
Support Incident Management
Open, update, and check the progress of support incidents by calling the SaratogaCRM Support hotline at 1-800-771-6244 (Dial 1 and then 5) or sending an email to saratogacrmsupport@cdcsoftware.com.
Downloads
Take preventative action by downloading and applying appropriate software fixes or planning future upgrades. Download our maintenance updates, new releases, product documentation and education curriculum directly from the Customer Web.
News and Events
Keep up to date with the latest announcements, register for live and on-demand webcasts, and get ready for the annual Galaxy user conference. Our annual meeting brings together our team and CRM users of all kinds from around the globe.
Phone Support
When you need live support—or when you can't find what you need on the Customer Portal—contact our global support specialists.
- North America: +1 800 771 6244
- Austria +49 (0) 89 68 95 02 0
- France: +33 0800 916173
- Germany +49 (0) 89 68 95 02 0
- Sweden: +46 8 442 11 80
- Switzerland +49 (0) 89 68 95 02 0
- United Kingdom: +44 (0) 207 998 4152
