Empower your CRM users with the knowledge they need for success.
A CRM initiative’s success is ultimately tied to user adoption and skill. Empowering your users, customizers, and administrators with the knowledge they need to use CDC Pivotal CRM to its full potential helps you realize more value from your implementation, sooner.
CDC Education Services is your trusted source for CRM training. We equip your team with the knowledge and skills they need to maximize productivity gains and increase business value. Our Education Specialists are highly skilled. They are in constant contact with Pivotal CRM product strategists and developers, which means they intimately understand the products. They are the first to learn about new technical enhancements, ensuring they’re incorporated into our education programs. The end result is more valuable training for you and your users.
Technical Education
We give your technical team the skills to administer and customize your Pivotal CRM systems, leading to faster and more effective implementations that meet your end-user needs and can be adapted to meet evolving demands.
End-User Education
Get more from your investment by providing your end users with the skills they need to perform key tasks that meet their unique requirements, increasing their productivity and confidence.
Classroom Training
Our classroom training sessions provide a highly interactive educational experience. To ensure your team acquires the knowledge and skills critical to your project, our instructors run demonstrations and facilitate hands-on exercises. In these sessions, your team can also share experiences with other Pivotal CRM customers and get their questions answered directly by our Product Development and Professional Services teams.
Live Online Training
Learn from home or on the road with interactive online training. Our real-time, fully interactive online courses are ideal for getting your teams up to speed quickly, without having to leave the office.
Customized Classroom or Live Online Training
Custom training services are available over the Internet or in a classroom, at a location of your choice.
Customized Train-the-Trainer Packages
We can help your instructors get the knowledge and skills they need to deliver effective training to your end users. This offering emphasizes how to train others to use Pivotal CRM to ensure the effective delivery of course materials.
