Saratoga CRM Products

Everything about Saratoga CRM™ makes your customer-focused company more efficient, more agile and more successful.

Maximum strength large enterprise CRM to meet complex needs

Saratoga CRM is a full-featured solution designed to meet the needs of the world's largest enterprises and fastest-growing companies. Saratoga CRM can streamline, automate and transform sales, marketing and customer support processes spanning even the most complex, global and multilingual organizations.

Hundreds of the world's top companies have chosen Saratoga CRM's large enterprise CRM for its ability to deploy quickly, to integrate smoothly with other enterprise systems, and to deliver significant business value with freedom and flexibility. Mid-size companies on the way up also love Saratoga because it's lean, scalable, and affordable to own and manage.

New freedom to grow, evolve and succeed

To be successful, you must evolve. Yet, to a greater or lesser degree, every solution on the market today requires the customer to adapt their processes to conform to the CRM system.

Every solution except one

Saratoga CRM is built upon a fundamentally unique architecture that lets the CRM adapt to your procedures and processes, not the other way around. You can change screens and the presentation of data as well as the back-end database structures that define and enable more effective processes. What's more, even major changes can be made without programming, and without involving your IT department.

Saratoga CRM belongs to the people who use it

Saratoga CRM features clean, attractive application screens that are rich with information, and so intuitive your people will learn how to use them the very first day.

Turning information into insight

Saratoga's powerful reporting and analytical tools give executives and field staff the information and insight they need to spot trends, opportunities and problems early, and track them as they get resolved. And, like the rest of our system, our library of powerful standardized reports and processes is fully customizable - without programming.

Apresta™ wireless mobility

Wireless connectivity is not unique in today's world, but Saratoga's Apresta™ wireless solution definitely is. Apresta makes all your CRM data - including inventories, shipping schedules and other valuable enterprise data stored in SAP, Oracle and other applications - accessible via BlackBerry and other handheld devices in a form that's rich, useful and secure. And, of course, Saratoga CRM is also accessible via your company's network and the Internet. Learn more »

Act now. You'll be in very good company

Citigroup, Office Depot, Canon, Blue Cross, MetLife and hundreds of other leading companies have built stronger customer relationships and more agile organizations powered by Saratoga CRM's large enterprise CRM. With recent changes in the CRM landscape, there's never been a better time to re-evaluate your CRM strategy. Saratoga CRM will cut your costs, streamline your customer-facing business processes, and give you back your IT freedom - all without compromising form, function or ease of implementation.