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  Home > Ross Enterprise > Solutions > Event Management Framework 

Event Management Framework (EMF) for the Enterprise

Beat your competition to the punch.
Sense and respond to business events faster than ever before with Event Management Framework from CDC Software

You have workflow and notifications in your ERP solution. You have workflow and notifications in your Factory solution. And your supply chain. You have workflow in every system in your company. But wouldn't it be nice to have a single system that could reach across software solutions and give you a larger view of the events that affect your business?

If you did, it would improve your efficiencies and increase productivity and profitability. Increase efficiency and profitability when you can see what's coming :

• Real time notifications via dashboard, text message, e-mail, etc.
• Automate tedious manual processes
• Execute actions or notify as required
• Manage responses with built-in tracking
• Automatic rules-based escalation
• Real time notifications via dashboard, text message, e-mail, etc.

Alert and Action Examples:

• Alerting and Notification: Possible duplicate invoices, Customer exceeded credit limits, raw  goods received, detection of incomplete customer records
• KPIs – Power your dashboard: Financial, employees, retail/supply chain, purchase order index 
• Automation: EDI orders automatically checked and fulfilled, trigger new production orders, invoice  authorization, payment of approved invoices on due date, e-mail customer when order ships
• Response Tracking and Escalation: Credit cards due to expire/expired, goods not delivered, Differences between PO and goods receipt quantities, corrective action taken/not taken

This is where EMF from CDC Software comes in. Event Management Framework (EMF) combines  the best of alerting technologies with proactive event detection and flexible resolution workflows. By predicting and reacting to events and information in your disparate business systems, EMF initiates a full-circle process to notify the right people on the right channel, and monitors the response and feedback. It's a 24-hour view into your company that you've never had before.  Through pro-actively addressing non-events like the lack of response to a purchase order, an overdue delivery or a missing time sheet entry, EMF can help you solve problems before you even knew they existed.

It doesn't matter whether you want your notifications in the dashboard or on your smartphone (or both), EMF can be adapted to the channels that you need for quick communications and action. Depending on your needs, EMF can automate tedious manual processes and incorporate proper escalation processes in real time, minimizing the negative impact of detected exceptions and anomalies.

Rapid Return on Investment
EMF can deliver the above benefits quickly and efficiently by providing an integrated solution that sits across your existing systems and passively monitors them, without requiring the deep integration and synchronization of alternative technologies.

Event or exception conditions to be monitored are defined using an orga-nization's existing query structures. You decide what you want to monitor and how you receive the notifications. Simply define the devices that your employees, suppliers, and customers already use on a daily basis – like dashboards, pagers, cell phones, e-mail, faxes, web browsers etc.
This solution produces quick returns because its non-invasive technology requires no enhancement or maintenance programming to the existing systems.

Monitor, Visualize and Control Business Activities

You can achieve a wide variety of operational improvements with minimal further investment in time, money and other resources. Some typical areas of benefit include:

• Provide real-time management information and visibility, for example, as key performance indicators (KPIs)
• Enhance the functionality of your existing software applications
• Reduce labor overhead by automation of critical and/or repetitive business activities
• Enforce process best practice and escalating exceptions
• Enable an adaptive supply chain and increasing productivity
• Communicate key events to staff, customers and suppliers
• Provide a framework for management by exception
• Link and share information