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Litehouse Foods
Food company increases product fill rates by 10% and reduces finished goods inventory by 6% using Ross Enterprise
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Customer Snapshot
Litehouse Foods is a leading manufacturer of refrigerated dressings, dips, and sauces. The company was founded in 1963 by Edward and Doug Hawkins, who expanded their father's restaurant in Hope, Idaho—The Litehouse—in order to package and distribute the restaurant's signature salad dressing to local grocery stores.
Challenges
- Rapid increase in order volume and number of product lines
- Increased procurement and distribution complexity
- Accurate demand production to avoid stock-outs, over-supply, and safety stock expenses
Results
- Increased product fill rates by 10%
- Reduced finished goods inventory by 6%
- Achieved weekly, product level forecasting
- Improved production scheduling to minimize emergency mid-production shifts
- Improved access to information for executives and remote sales force
- Sales gets information real-time versus 1-2 days
- IT saves 30-plus hours per month on data gathering
- Improved ability to view customer data and see previous years for trending and analysis