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A.C. Legg
Customer Snapshot
Company Background:
Located in Clara, Alabama A.C. Legg is a spice manufacturer with a long standing commitment to quality and service. For more than 80 years, A.C. Legg has been providing custom spice blends to a variety of customers as well as manufacturing product under their own private label, Old Plantation.
Challenge
- Limited visibility in product costing – 30 minutes to cost each product
- Annual pricing adjustments required 2-3 months to complete and all increased were done at once
- Scheduling errors could result in late order delivery
- Customer service and order entry was manual process
Solution: Ross ERP, Data Collection
Results
- Accurate product costing takes 2-3 minutes
- Annual pricing increases can now be completed in real time eliminated customer service pains and "sticker shock" to customers
- Improved scheduling reduces plant downtime
- Order entry decreased from 15 minutes to seconds
- Order accuracy has eliminated late deliveries and allowed A.C. Legg to have one of the quickest processing turn-around in the industry