Pivotal CRM at AAA Western & Central New York

July 14, 2011
Hear AAA WCNY employees explain how Pivotal CRM drives their Member Focus system to keep members at the forefront of operations and empower staff to provide outstanding services with all the information they need at their fingertips. The results? Higher sales, better member satisfaction, and a new motto: Exceptional experiences: Every associate. Every member. Every time.
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