Many financial services firms are responding to write-downs and high market volatility by belt-tightening, cutting both staff and budgets. But while others cut costs and corners, financial firms can find opportunity and growth. The secret lies in the invaluable assets they already have: their customers.
"Surviving and Thriving in a Challenging Market” is our new best-practices guide for firms in your industry. It explores how financial services firms across the industry and around the globe can use customer-centric strategies and technologies to maximize the value and loyalty of their client base, gain insight into new areas of opportunity, and do more with less, pulling ahead of the competition in a challenging market.