Respond EFM gives you a single solution for managing citizen complaints and feedback across all departments. With a system-enforced process for managing each interaction in a consistent way while capturing feedback from citizens, you can resolve today’s challenges while better preparing for the future.
Read the solution sheet to learn more about this solution for managing citizen complaints and feedback with features that include:
- Configurable user-interface
- Process-driven workflow
- Configurable workflows and processes
- Reports and charts
- Built-in search