Travelsphere Case Study

April 15, 2011

Travelsphere invested in Respond EFM and has integrated the solution with its reservation system to reduce the need for re-keying customer information and to ensure complete visibility into data for all customer handling staff.


Read the complete case study to learn more about how this touring holiday provider uses its complaints and feedback processes to stand out from the competition and keep customer satisfaction levels high despite the unpredictable nature of the travel industry.
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