PPI Complaints Management

July 16, 2012

Controversial Payment Protection Insurance (PPI) is increasingly in the headlines. Too many complaints have been rejected by companies and overturned by the Financial Ombudsman Service(FOS) . As a result the Financial Services authority is to introduce new rules to ensure that PPI complaints are handled properly and redress is paid where appropriate.

Read more about how our Respond EFM delivered an operational PPI complaints management system (Respond) enabling the end to end solution.

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