Huntswood Group Case Study

April 15, 2011

Controversial Payment Protection Insurance (PPI) is increasingly in the headlines. Too many complaints have been rejected by companies and overturned by the Financial Ombudsman Service (FOS). As a result, the Financial Services Authority is to introduce new rules to ensure that PPI complaints are handled properly and redress is paid where appropriate.


Read more about how our Respond EFM delivered an operational PPI complaints management system for business services firm Huntswood.
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