“With Pivotal CRM (internally-branded “Ahead”), we can release the power that is inherent in the size of our sales force and channel it in the right direction. But also be able to do this with assurance that individual sales agents are not restricted in terms of their ability to develop creative solutions,” says Jonny Kohlström, Head of Business Processes, Ahsell.
Read the case study to learn how Ahsell customized Pivotal CRM to create a universal customer information repository, developed a standardized sales process and give sales agents the ability to find the “right customer” at the “right time”.
