Illes Seasonings & Flavors Case Study

July 17, 2012

“Pivotal CRM had the power we needed. I felt that it matched Siebel, which I’ve worked with before. It also had the small footprint we were looking for. And Pivotal CRM lets you customize very quickly—something you can’t do with Salesforce.com or other packages,” says Les Howell, IT Director at Illes Seasonings & Flavors.

Read the case study to learn more about how this manufacturer used Pivotal CRM to:

  • Instill superior materials management, better pricing, and rapid product delivery
  • Increase insight into material use for R&D, vendor performance and supply levels for Purchasing, and customer delivery for Sales
  • Speed up order delivery, vendor contracting, and materials delivery
  • Improve bargaining power and reduce materials costs by an estimated 1%
  • Save time and increases accuracy of data analysis
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