The Application Programmable Interface for Respond EFM

November 9, 2011

The API for Respond EFM automates many of the laborious data retrieval chores encountered when creating and processing cases, increasing efficiency and therefore reducing costs. Interacting with your mission critical systems such as CRM the API for Respond EFM can ensure the customer relationship is handled in a professional and appropriate manner, avoiding inappropriate or untimely communication.

The API for Respond EFM is ideal to obtain up to the minute communication with a wide range of your systems, but there are ways that Respond EFM will improve efficiency out of the box through its ability to use common applications such as Outlook, Word and Adobe PDF.

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