CDC Professional Services: A Continuum of Services for Optimum Business Agility and Performance

July 17, 2012

CDC’s solution provides a “total environment” for reactive and proactive customer complaints and feedback management. It enables businesses to proactively engage with customers and supports all communication and resolution processes.

It is ideal for any customer facing business, but immediate cost-saving and efficiency gains will be achieved by those financial organisations in the process of handling PPI compensation claims. CDC Respond PPI manages every point from the initial identification of eligible customers through to compensation payment communication.

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