Collaboration Starts with Payers

April 4, 2011

Do healthcare payers have an obligation to drive the adoption of electronic health records? The simple answer is that members will receive improved care – and better customer service with the reduction of paper processes in healthcare.

In this article, we discuss the close interrelationship between healthcare payers and providers as well as opportunities for payers to gain competitive advantage through the use of technology to automate their member administration processes.

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