Forrester Wave: CRM Suites for Midsized Organizations, Q2 2010

March 26, 2011

Are you a midsized business considering a new CRM implementation or an upgrade on your current solution? The Forrester Wave: CRM Suites for Midsized Organizations, Q2 2010 is an excellent place to start.

In this research report, Forrester’s CRM experts provide a comprehensive review of the leading CRM solutions against an exhaustive checklist of 516 criteria that are most important to you as a medium-sized organization. In addition to learning about the leading products, you will also get an update on major trends in the market for customer relationship management–trends such as social CRM that you may want to incorporate into your planning.

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