Products

CDC Front Office

Taking care of your customers is essential to success. Your customers today expect more from you than ever before in terms of breadth of products and services, speed of execution, quality of service, and consistency across all interactions. Leading companies now focus on the customer experience as a competitive differentiator and a means of driving profitable revenue growth.

Our customers, which include Barclays Bank, Sage Products, Toll Brothers, Sysmex, Farm Credit Services of America, and hundreds more, are transforming into full-service relationship centers—they are gathering customer intelligence from all touch-points and using it to ensure consistent and informed marketing, sales, and service across all channels. With CDC Front Office solutions, you can do the same.

Discover How We Can Help You

Our Applications Value
Pivotal CRM Highly flexible customer relationship management (CRM) software solutions that meet the unique requirements of select industries and easily and cost-effectively adapt to company-specific business practices, allowing you to embed your competitive advantage and stay nimble in the face of change.
CDC MarketFirst Complete marketing automation and lead management suite that can help you launch complex multi-wave, multi-channel campaigns that intelligently adapt to prospect needs. Leverage CDC MarketFirst across your business to nurture prospects and opportunities, streamline common communications, survey customers, and more.
VITOVA Limited Based in Hong Kong, VITOVA is a leading ISV in Content Management industry. VITOVA develops software tools to connect people to relevant information. VITOVA's software helps to reduce the time needed for searching information while increasing the relevance of the information found. The product family has won many awards including Microsoft Best ISV of the Year of 2009, 2007 & 2005 of Hong Kong, 2006 Microsoft Partner Program Award, Winning Customer Award, Regional Winner of Greater China, 2006 Microsoft Partner Program Award, Data Management Solutions Technology Innovation Finalist, 2005 Microsoft Partner Program Award, ISV/Software Solutions Technology Innovation Finalist, 2003 and 2002 Hong Kong Awards for Industry and Hong Kong IT Excellence Awards 2001. More information about VITOVA is available at http://www.vitova.com.
CDC Respond Highly scalable suite of software applications for complaint management and enterprise feedback management. Extend and improve customer-service capabilities for your front-line staff, while providing managers with the information they need to drive change and improve business practices.
c360 Get more out of Microsoft Dynamics CRM. Our c360 add-on products, industry solutions, and development tools help you quickly and easily increase productivity across the enterprise. From Core Productivity Packs that provide tools to all Microsoft CRM users to Sales and Service Productivity Packs, our products have been widely adopted across a variety of industries.