Home > Pivotal CRM > Industry Solutions > Regulated Management
CRM Software Solutions for Regulated Management : Powered by Pivotal CRM
Burntsand is a solutions integrator focused on the deployment and adoption of enterprise-wide solutions. With a designated delivery focus in the regulated marketplace, it successfully implements solutions in the healthcare, energy, and financial industries.
CRM Solution: ReMS
Regulated management organizations have complex business processes due to a mandate to protect the public interest. Their responsibilities include setting requirements to enter a profession, establishing and enforcing standards of professional practice, and assuring the quality of professionalism and continuing competence of the professionals or programs associated with it.
These organizations also work in partnership with employers, educators, health organizations, and governments to ensure everyone benefits from a high-standard of service.
In response to these requirements and the pervasive need for integrated information management in this environment, Burntsand has developed ReMS, a unique, regulated management solution powered by Pivotal CRM.
Features
- Membership Management
- Role- and group-based permissions
- Complete member interaction history
- Integrated outbound and inbound e-mail tracking
- Import and export to Microsoft Office applications
- Regulated Functionality Modules
- Registration eligibility
- Credentials management
- Examinations
- Program and facility accreditations
- Complaints and case management
|
- Data Tracking
- Many-to-many relationship capability
- Unified member and organization profile
- Secure in-process data
- Change audit log
- Order and invoices
- Reporting
- Certificates
- Wall cards
- Letters of verification
- Scheduled reporting
- Multiple database reporting
|
Get a Holistic View of Members
ReMS is exclusively designed for organizations and staff that need to see a holistic view of the member professional in the one convenient location. Whether it's a public complaint, a student's application, examination scheduling, or a professional's annual renewal submission, ReMS provides one easy-to-access, integrated member profile view for your staff and your members.
Provide Members with Self-Service Option
Because ReMS is a fully integrated solution, you can extend your member services to the Internet when your organization is ready. You can realize significant staff efficiencies by providing online member, registration, examination, and renewal services. Members can access their information, update their contact information, submit their renewals, and pay annual fees online—securely and conveniently.
Operate More Efficiently Through Unified Reporting and Business Metrics
With online data capture of vital member information, both the public and your staff get the information they need, when they need it. Our solution provides dashboard, web, and desktop standard reports to run your business efficiently.
Increase User Adoption
ReMS is powered by Pivotal CRM, an industry-leading, flexible, easy-to-use CRM platform. It provides a consistent look and feel across interfaces that leverage familiar windows and web-client browsers. This, coupled with personalized information portals and smart navigation, significantly improves user adoption thereby reducing the impact of introducing new technology on your staff.
Leverage Your Investment in Microsoft Technology
ReMS leverages your Microsoft infrastructure that leverages what you already own and is built on the industry-leading Pivotal CRM platform. If you have MS SQL, Oracle, MS Outlook, or MS Office, then this solution leverages your investment.
Adopt a Proven, Pragmatic Delivery Approach
Delivering a successful solution is not simply about methodologies; it's about selecting the appropriate methods in delivery. Our project managers are PMP certified and understand your business. We align the delivery of your project with the competition demands of your organization, delivering on time and on budget.
Partner Solution Provider: Burntsand
To learn more about this solution, please contact:
Burntsand
185 The West Mall
Suite 600
Toronto, ON M9C 5L5
Canada
Phone: +1 416-234-3800
Web: www.burntsand.com