Customers

XTRA Lease

XTRA Lease selects Pivotal CRM to improve sales and marketing effectiveness and enhance customer service

Customer Snapshot

XTRA Lease, one of the largest trailer leasing companies in North America, is a division of XTRA Corporation. Serving customers across North America, XTRA Lease provides a fleet of 90,000 dry and temperature-controlled vans, chassis, flatbeds and storage vans to meet the broad transportation needs of its customers.

Challenges

  • Improve customer relationships
  • Improve customer service
  • Increase collaboration
  • Track leasing behavior

Results

  • Accurately manage pipelines and automatically generate quotes and proposals
  • Immediate access to customer information
  • Sales professionals empowered to conduct highly personalized interactions with each customer