Services

Global Support

When you rely on enterprise software solutions to complement your business strategy, it's critical to get prompt responses to technical questions that affect system performance. CDC Software offers an array of support services to answer your technical queries accurately and reliably—from anywhere in the world. Through our breadth and depth of technical expertise, advanced support technologies, and global reach, we help you adopt the latest technologies and industry best practices that drive your success.

Get your problem solved quickly and effectively through our self-service Customer Portals—the best method for logging support incidents.

Discover How We Can Help You

Product Line Regions Supported Contact Us
Pivotal CRM Global English, French
Ross Enterprise  Global English, Spanish
CDC Supply Chain Global English
CDC Factory (including Factory Schedule - formerly One Plan) North America, United Kingdom English
CDC MarketFirst Global English
CDC Respond Global English
Saratoga CRM North America, EMEA North America, EMEA
Platinum HRM Greater China Chinese, English
c360 Global English
Integrated Solutions Limited Global English