Company
Credit/Collections Specialist

Basic Purpose
Processes credit applications, verifies credit references, and recommends credit limits. Investigates delinquent accounts, writes collection letters, calls customers, and prepares standardized reports on credit/collections status. May arrange terms of payment for delinquent accounts. Operates under general supervision. Reports to a Credit Manager. Typically requires four to five years of finance or accounting experience, with at least one year in credit and collections.

Responsibilities

•    Approves or rejects new applications for credit.
•    Evaluates and processes credit applications in a timely and thorough manner.
•    Verifies credit references.
•    Recommends credit limits
•    Initiates collection process on all overdue accounts.
•    Prepares reports on status of credit/collections.
•    Prepares weekly report for finance and sales management on all past due customers.
•    Maintains credit status listings.
•    Prepares monthly credit summary reports.
•    Prepares collection letters within approved limits.
•    Issues credits on returns or billing errors.

Essential Education, Skills, and Environment
Education and Work Experience
Bachelor's degree in business or accounting, or equivalent knowledge of finance and accounting.  Usually requires four to five years of experience in finance or accounting, with one to two years in credit/collections.

Specialized Knowledge and Skills
Good knowledge of company's credit policies and collection procedures.  Able to deal with credit bureaus, collection agencies, and customers in friendly, courteous, timely and thorough manner. Good communication, written and organizational skills.