Aviall / Boeing

Customer Snapshot

Aviall is a leading solutions provider of aftermarket supply-chain management services for the aerospace, defense and marine industries. Aviall, Inc. is a wholly-owned subsidiary of The Boeing Company, and is comprised of two operating units, Aviall Services ("Aviall") and Inventory Locator Service ("ILS").  Founded in 1932 and headquartered in Dallas, Texas, Aviall is one of the world's largest providers of new aviation parts and related aftermarket operations.  The company markets and distributes products for more than 225 manufacturers and offers approximately 1,000,000 catalog items from 39 customer service centers located in North America, Europe, and Asia-Pacific.

Aviall purchased CDC's Warehouse Management solution with initial goals of improving their inventory accuracy and achieving ISO9002 certification. Being in the aviation industry, precision, accuracy and product tracking are critical to Aviall's business and rapid growth.

Challenges

  • Inventory accuracy
  • Warehouse productivity
  • Order fulfillment accuracy
  • Rapid growth
  • Department of Defense RFID compliance
  • Product tracking and precision were the critical issues

Solution

  • Warehouse Management
  • RFID

Results

  • 99% inventory accuracy
  • Product tracking increases efficiency throughout the warehouse
  • Cycle counting program maintains high level of accuracy
  • Inventory from each supplier can be traced to customers, meeting FAA regulatory requirements
  • ISO9002 certification