Application Maintenance & Support

CDC Global Service's Application Maintenance and Support solutions deliver high levels of user productivity and minimize user downtime. We customize each support solution to meet the specific needs of our clients' computing environments and end-user applications.  Services can be delivered onsite, offsite or a hybrid of both.

A combination of Tier 1, Tier 2, and Tier 3 support services is available for a wide suite of Internet and distributed software applications. CDC Global Services supports applications developed internally or acquired externally, delivering both application stabilization and ongoing enhancements. We provide maximum value by leveraging our experience with development methodologies and IT best practices to identify additional efficiencies and savings.

Technologies Supported:

  • Web Services and Microsoft's .NET Platform
  • ERF Methodology
  • ITIL Best Practices
  • Active Server Pages, Microsoft
  • Visual Basic, COM/COM+
  • Microsoft SQL Server databases, tools (XML, SOAP, Microsoft BizTalk Server for integration, Microsoft SharePoint Portal Server and Content Management Server for collaboration)
  • Integration/Interoperability with other platforms: Sun/UNIX, Java,Oracle, Linux