Ion Global Joins Siebel Alliance Program

Consultants at Asia's Leading eBusiness Integrator Certify on Siebel eBusiness Applications

November 26, 2001 — Ion Global, Asia's leading eBusiness integrator and wholly owned subsidiary of chinadotcom corporation (Nasdaq: CHINA), today announced that it has joined the Siebel Alliance Program as a Consulting Partner. Siebel Systems, Inc. (Nasdaq: SEBL) is the world's leading provider of eBusiness applications software. Ion Global has certified consultants through the Siebel Certification Program to ensure that its personnel have the expertise necessary to position, install, configure, operate, maintain, and interface with Siebel eBusiness Applications.

Ion Global has become the region's eBusiness integration leader through its integrated service offering of strategy, user experience, technology, and marketing and its industry-specific approach. Having built its expertise in vertical industries such as financial services and travel and transportation, Ion Global has also become known for its work with Global 2000 clients around globalization, mobile business, and customer relationship management (CRM) consulting. Siebel Systems provides an integrated family of eBusiness applications software, enabling multichannel sales, marketing, and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail, and dealer networks. The combination of Siebel Systems' technology and Ion Global's expertise in providing strategic consulting services will enable companies to transform their businesses into customer-centric operations.

"Siebel Systems' outstanding technology and market leadership have had a clear impact on the way companies do business," said Jon Winslow, Chief Operating Officer, Ion Global. "By joining the Siebel Alliance Program, we are able to offer our clients around Asia tailored CRM solutions based on the significant breadth and depth of Siebel eBusiness Applications. Such clients include leading electronics manufacturer, Matsushita Electric Corporation of China, best known for its consumer brand, Panasonic." Winslow added, "We are pleased to be partnering with a market leader such as Siebel Systems."

As Asia's leading eBusiness integrator, Ion Global partners with best-in-class solutions providers from all over the world to meet the diverse needs of its Global 2000 client base. Such partnerships provide an extension of Ion Global's capabilities and services and continue to help grow the firm's technical know-how and specialized knowledge. This delivers value to clients through more cost-effective solutions and shorter development cycles.

Siebel Systems forms alliances with proven consulting leaders and requires that their consultants participate in the Siebel Certification Program. This Program consists of rigorous configuration and implementation training and testing for consultants who wish to work on Siebel project. Consultants who are able to pass the difficult tests become Siebel Certified Consultants. Customers can rely upon Siebel Certified Consultants as productive and capable members of a Siebel eBusiness Applications implementation team. Standardized testing provides a benchmark by which customers can objectively measure the knowledge of the consultants chosen to work on their implementation of Siebel eBusiness Applications.

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