Pivotal Signs Former IBM Executive as Executive Vice President of EMEA

Pivotal adds top executive with international, enterprise expertise


London, UK, June 7, 2001 — Pivotal Corporation (Nasdaq NM: PVTL; TSE: PVT), today announced the appointment of John O'Hara, former managing director of Lotus UK & North Europe at Lotus Development Corporation, an IBM company. As executive vice president of Pivotal's European business unit, O'Hara will oversee all aspects of the company's operations across Europe, Middle East and Africa (EMEA).

O'Hara has more than 20 years of senior management experience in the technology industry. At Lotus, O'Hara was responsible for leading the North European marketing, sales, finance, and professional services operations.

"Pivotal continues to build a high caliber management team with the enterprise and global expertise to deliver our demand chain management solutions worldwide," said Vince Mifsud, COO, Pivotal. "O'Hara's executive experience, proven leadership in the European technology industry, and ability to quickly mobilize operations to accelerate revenue growth are an excellent combination as Pivotal advances in its European growth strategy."

During his 13-year tenure at Lotus, O'Hara held several senior management positions including director of global sales and managing director of Lotus South Africa. O'Hara's leadership and aggressive expansion strategy into new markets contributed to EMEA becoming the highest performing region in the world for Lotus. Prior to his career at Lotus, O'Hara held senior management roles with Citibank and Smith-Kline Beecham.

According to O'Hara, "Pivotal is well positioned to capture a significant share of the demand chain management market in EMEA with its innovative and fast-to-implement solutions. Leading European companies are selecting the Pivotal solution suite to revolutionize their sales, marketing and service processes to increase customer retention and improve revenues. I am excited to be working with the Pivotal team as it is embarking on the tremendous opportunities that are present in this market."

O'Hara reports directly to Vince Mifsud, COO, Pivotal and will be based in Pivotal's European headquarters in London, England.
Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain networks that deliver personalized customer experiences across every touch point in real-time. These networks unify Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit Microsoft platform standards. Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base includes more than 1,000 organizations in traditional, commercial and public market sectors and the new digital economy, including KPMG, Intrawest Corporation, Emerson Electric, US Filter, Ericsson, Nissan Motor Corp., HarperCollins Publishers, Qiagen Inc., Deutsche Bank, Trader.com, Southern Company, Lucent Technologies, Inc., NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia. Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com. This release contains certain forward-looking statements that involve a number of known and unknown risks, uncertainties and other factors that may cause actual results of events to differ materially from those anticipated in our forward-looking statements. Factors that could cause actual results to differ materially include: rapid technological and/or market changes in the industry; the ability to maintain and grow successful third party and customer relationships, to improve current products and develop new products, to adequately protect the company's proprietary rights, and other factors as described in the company's SEC filings. Although we believe that the expectations reflected in our forward-looking statements are reasonable, individual results may vary, and we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements. Leslie Castellani
Pivotal Corporation
Tel: 604/699-8151
Email: lcastellani@pivotal.com