Pivotal Joins the TSE 300 Composite Index

Pivotal Corporation today announced that it has been added to the TSE 300 Composite Index

Vancouver, BC, May 11, 2001 — Pivotal Corporation (Nasdaq NM: PVTL; TSE: PVT) today announced that it has been added to the TSE 300 Composite Index, as well as the TSE 300 Capped, S&P/TSE Canadian SmallCap and TSE 200 Indices. Pivotal's inclusion on these indices was effective May 10, 2001.

The Toronto Stock Exchange (TSE) is Canada's premier capital market for companies in the technology industry. The TSE 300 Composite Index was created in 1977 by the Toronto Stock Exchange and is maintained by Standard & Poor's. Comprised of 300 of Canada's largest public companies traded on the Toronto Stock Exchange, the TSE 300 is widely regarded as a barometer of Canadian equity markets.

"Pivotal continues to solidify its market position as a global technology leader," said Norm Francis, president and CEO, Pivotal. "Pivotal's ascension to the TSE 300 is a result of our solid financial growth -- this was achieved through consistent sales execution and the ability to meet the business requirements of our customers. Companies around the world are selecting Pivotal for demand chain management solutions that synchronize marketing, sales and service processes across all business channels."

The TSE 300 Composite Index is a benchmark used to measure the price performance of the broad Canadian equity market. Inclusion in the TSE 300 is by invitation only after review by Standard & Poor's in accordance with strict criteria. Pivotal shares commenced trading on the TSE in August 2000.
Pivotal Corporation enables large and medium-sized businesses worldwide to make, serve, and manage customers with superior speed and efficiency by providing XML-based demand chain networks that deliver personalized customer experiences across every touch point in real-time. These networks unify Internet commerce, CRM, eSelling, and wireless technologies to manage collaborative relationships between customers, business partners, and employees; guide intelligent commerce transactions across multiple channels; seamlessly integrate the demand chain with the supply chain; and fully exploit Microsoft platform standards.

Pivotal solutions are sold in 35 countries and are available in English, French, German, Spanish, Portuguese, Swedish, Japanese and Chinese. Pivotal's worldwide customer base includes more than 1,000 organizations in traditional, commercial and public market sectors and the new digital economy, including KPMG, Intrawest Corporation, Emerson Electric, US Filter, Ericsson, Nissan Motor Corp., HarperCollins Publishers, Qiagen Inc., Deutsche Bank, Trader.com, Southern Company, Lucent Technologies, Inc., NEC, Deloitte & Touche, Principal Financial Group and Red Cross Australia.

Pivotal is a public company traded on the NASDAQ under the symbol “PVTL” and the Toronto Stock Exchange under the symbol “PVT.” More information can be found on the corporate Web site at http://www.pivotal.com.

This release contains certain forward-looking statements that involve a number of known and unknown risks, uncertainties and other factors that may cause actual results of events to differ materially from those anticipated in our forward-looking statements. Factors that could cause actual results to differ materially include: rapid technological changes in the industry; volatility in the market price of the company's common stock; the company's ability to successfully manage its growth; the ability to maintain and grow successful third party relationships, to improve current products and develop new products, to adequately protect the company's proprietary rights, and other factors as described in the company's SEC filings. Although we believe that the expectations reflected in our forward-looking statements are reasonable, individual results may vary, and we cannot guarantee future results, levels of activity, performance or achievements or other future events. Moreover, neither we nor anyone else assumes responsibility for the accuracy or completeness of forward-looking statements. Leslie Castellani
Pivotal Corporation
Tel: 604/699-8151
Email: lcastellani@pivotal.com